Activate Licenses

Who is this for? #

This guide is for Administrators or Admin Assistants in Presto who need to activate licenses for connected organizations via the Admin Portal.

Prerequisites #

1. You must have an Admin or Admin Assistant account in Presto.
   • If you are a Director, you can activate a license yourself if provided an Activation Code by your administrator or Presto team member. Contact your Admin Portal administrator for assistance.
   • If you’re unsure who your administrator is or need additional help, contact Presto Support.
   • If you need to create a new admin account, follow this guide to create an Admin Portal account.
2. You must have available Presto licenses.
   • Licenses are created by our billing team after payment or a purchase order is received.
   • Learn more about purchasing licenses in this support article.

Detailed steps #

An administrator has two options to activate licenses from the admin view.

First, switch to your Admin view using the Profile menu.

Organizations Page #

This option is the most common way to activate licenses. You can easily see which organizations do not have an active license, then activate a license for that organization.

1. From the Dashboard, go to the Organizations page

2. Sort the table by the "Has License" column to see all organizations together that do not have an active license.

3. Find an organization that does not have an active license. Press the "Activate License" button in the "Actions" column.

4. You will be asked to confirm that you want to activate a license for that organization. Press the "Yes, Activate License" button to confirm.

5. Success — The license is activated! Repeat for other organizations as needed.

Licenses Page #

Use this option to if you know which organization needs a license.

1. From the Dashboard, go to the Licenses page.

2. Press the "Activate" button in the Organization column for any available license.

   • If you don't see a "Activate" button, check your applied filters to make sure you can see licenses that are available to activate.

3. In the confirmation dialog, select an organization from the option and press the "Activate License" button.

4. Done — The license is activated! Repeat for other organizations as needed.

Next steps #

• Tell your directors that their organizations are licensed and ready to use.
• If your Admin Portal plans on using online payments, enable that feature following the steps in our Stripe support article or Vanco/RevTrak support article.