Who is this for? #
A student or parent who received a Welcome Email from your director that contains a Member Claim Code.
Quick steps #
- In the Welcome Email, press the "Get Started" button.
- Choose your role, either "Parent" or "Student".
- Add your email address, a strong password, and read the Privacy Policy and Terms of Service.
- You will use the email address provided in this step to sign in to Presto.
- Make sure you see either Parent or Student at the top of the form.
- In the Member Info step:
- Press the purple + Member Claim Code button
- Enter the Member Claim Code from the Welcome Email and your email address
- Confirm the data
- Complete your user profile and contact information.
- All done! Continue on to see the Dashboard.
Detailed steps #
- In the Welcome Email, press the "Get Started" button.
- Choose your role, either "Parent" or "Student".
- These examples all show the sign up flow for a Student, but signing up with a Parent profile follows the same path.
- Add your email address, a strong password, and read the Privacy Policy and Terms of Service. If everything looks correct, then press the submit button and again in the confirmation dialog.
- You will use the email address provided in this step to sign in to Presto.
- Make sure you see Parent or Student at the top of the form (highlighted in green in the image below).
- In the Member Info step:
- Press the purple + Member Claim Code button
- Enter the Member Claim Code from the Welcome Email and your email address
- Confirm the data is correct and press the "Yes, Claim" button
- Complete your user profile and contact information. The gender and date of birth fields are optional for adults.
- Note: Parents might not see the "Profile Info" step.
- All done! Press the Continue button to go to the student or parent dashboard.
Troubleshooting #
- If you see an error message that reads "Claim Code must be at most 6 characters", make sure to check your Welcome Email for the Member Claim Code. It will always be six characters long.
- If your director asked you to join the group using an Organization Code (like "mvhsband" or similar), then refer to this article to learn more about that process.