Who is this for? #

An Admin who needs to activate licenses for connected organizations in their admin portal.

Tip

Some features like setting up online payments are only available for an organization that has an active license.

Prerequisites #

You should have a Presto Assistant Admin account. If you need to create an admin account, please consult this support article for detailed steps on how to create an admin account.

You should have available Presto licenses. Our billing team will create licenses for your admin portal after we receive payment or a purchase order. See this support article for more information on how to purchase licenses.

Detailed steps #

An administrator has two options to activate licenses from the admin view.

First, switch to your Admin view using the Profile menu.

Profile menu highlighting the Admin menu item.

Switch to your Admin view in the Profile menu in the top right

Tip

If you don’t have available licenses to activate, consult this support article or get in touch with our billing team.

Organizations Page #

This option is the most common way to activate licenses. You can easily see which organizations do not have an active license, then activate a license for that organization.

  1. From the Dashboard, go to the Organizations page

  2. Sort the table by the "Has License" column to see all organizations together that do not have an active license.

Organizations table highlighting the sort button the Has License column header cell.

Sort the table by the "Has License" column
  1. Find an organization that does not have an active license. Press the "Activate License" button in the "Actions" column.

Organizations table row highlighting Actions menu Activate License option.

Press the "Activate License" button in the "Actions" column
  1. You will be asked to confirm that you want to activate a license for that organization. Press the "Yes, Activate License" button to confirm.

Confirmation dialog highlighting the Yes, Activate License button.

Press the "Yes, Activate License" button to confirm
  1. Success — The license is activated! Repeat for other organizations as needed.

Licenses Page #

Use this option to if you know which organization needs a license.

  1. From the Dashboard, go to the Licenses page.

  2. Press the "Activate" button in the Organization column for any available license.

    • If you don't see a "Activate" button, check your applied filters to make sure you can see licenses that are available to activate.

Licenses table highlighting a button labeled Activate in the Organization column.

Press "Activate License" in the Organization column
  1. In the confirmation dialog, select an organization from the option and press the "Activate License" button.

Confirmation dialog showing the menu options for all organizations.

Choose an organization from the options

Confirmation dialog highlighting the Activate button.

Press the "Activate" button to apply the license to the organization
  1. Done — The license is activated! Repeat for other organizations as needed.

Next steps #

Find what you need

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